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Latest news from Edgetech UK.

Company Updates

Edgetech continues to support worthy causes despite the challenges of 2020

Coronavirus has affected every part of society in one way or another – but the charity sector has been especially hard hit.

With charity shops around the country ordered to close, and hundreds of critical fundraising events forced to cancel, groups offering vital support to millions of vulnerable people are struggling to survive.

But one of the most heartening things to come out of the long and difficult pandemic is the spirit of generosity that’s seen thousands of businesses and members of the public step up and help charities in need.

At warm-edge experts Edgetech, and parent company Quanex, this is seen as so important that they’ve identified the community as one of four key stakeholders they place special emphasis on caring for, along with their customers, employees and shareholders.

Mindful of this, during this difficult period the employees of the Coventry-based firm have donated hundreds of urgently needed food and cleaning products to their local foodbank, whose services have been more in demand than ever in recent months. Quanex matched the physical donation with an £800 financial contribution.

Edgetech have also raised money for Myton Hospice, a local charity supporting people with terminal illnesses. Among other fundraising activities, staff took part in a ‘Wear it festive’ day, dressing up in garish Christmas clothing in return for donations.

Some of the company’s usual charitable activities were disrupted by the pandemic, but they found other ways of continuing to support the same important causes.

Edgetech would normally support the coffee morning held by Macmillan Cancer Research each year, but in order to encourage social distancing the company encouraged individuals to take on sponsored challenges during the month instead.

With staff members giving up alcohol, losing weight, or in the case of Head of Technical Development Gary Shoesmith, walking the equivalent of the distance from his house to the Coventry office, the company managed to raise £410 for Macmillan during the month.

In previous years, Edgetech has also purchased holiday cards from respected glazing sector charity GM Fundraising. This year, since so many people are working from home, the company opted to send digital messages instead – but made a financial donation and purchased a special rainbow print to make sure GM, and Hope House Children’s Hospice, didn’t lose out on their usual support.

“At Edgetech, we’re all very aware that we’re in a relatively fortunate position,” comments Managing Director Chris Alderson.

“Many sectors of the economy have been devastated by the pandemic, with thousands of businesses in leisure, travel, tourism, hospitality and retail forced to close entirely.

“That meant that this year, we felt it was more important than ever to support the vital causes and organisations who do so much to help millions of vulnerable people throughout the UK.

“We want to thank all the local charities who’ve continued to do fantastic work in extremely difficult circumstances this year, and we look forward to continuing to support them in 2021”.

TriSeal™ protects priceless manuscripts in ambitious Qatar National Library building

Edgetech’s world-renowned Super Spacer has played a crucial role in the construction of one of the Middle East’s most spectacular new buildings.

The celebrated product was used to deliver the stunning 5,500 square-meter glass façade of the Qatar National Library.

The 42,000 square meter structure is home to over a million books, and 500,000 digital editions. The library’s most valuable volumes are kept in a six-meter deep, glass-ceilinged room reminiscent of an excavated labyrinth.

Its diamond-shaped façade area has been designed to filter out the glaring Middle Eastern sun, while still letting in enough light to illuminate the library interior.

The façade has been designed without any metallic elements, ensuring there are no thermal bridges to conduct heat into the building – a crucial consideration, since not only does Qatar routinely experience summer temperatures in excess of 40 degrees Celsius, it’s unfortunately a part of the world that’s being severely affected by global warming.

Its double-glazed IGUs are curved, ensuring that the façade is both self-supporting, and exceptionally resistant to wind and other strong weather.

A low-e coating, and a solar control coating, filter and reflect sunlight, and a grey grid of 3mm metallic dots, with a precise 6mm spacing, was burnt into them in order to reduce radiation transmission even further.

Super Spacer® TriSeal™ Flex;
an obvious choice

The need for both exceptional thermal performance and a product that was compatible with the building’s curved IGUs made Super Spacer® TriSeal™ Flex an obvious choice, as Edgetech Managing Director Chris Alderson explains.

“In places like Qatar, the constant fluctuations between incredible heat in the day and much cooler evenings exerts considerable pressure on the edge seal. Super Spacer’s structural foam is able to absorb that pumping motion, allowing IGUs to withstand the pressure.

“This is one reason that Super Spacer has been specified in some of the world’s most iconic, architecturally ambitious buildings – and we’re delighted to see it used to such stunning effect in Qatar’s National Library.”

Edgetech’s Super Spacer® flexible foam-based spacer systems act as energy-efficient warm edge spacers in insulating glass windows. They significantly reduce energy loss to the outside, largely prevent condensation and also contribute to the lifetime of a window. On average, worldwide, more than 300 million metres are sold annually in over 90 countries.

For more information please call + 44 (0) 2476 639931 or visit www.edgetechig.co.uk

Outstanding longevity, durability and thermal efficiency from Super Spacer® T-Spacer™ SG

It was already one of the world’s most outstanding flexible warm edge spacers – but now, Edgetech have launched an even better version of their celebrated Super Spacer® T-Spacer™.

Super Spacer® T-Spacer™ SG is a metal-free, silicone-based warm edge spacer made of structural foam with an integrated desiccant, that’s been designed for the toughest commercial applications.

On demanding glazing projects using extra-large glass panes, its extremely durable edge seal guarantees decades of exceptional performance and stability.

T-Spacer™ SG offers enhanced shape memory, which is critical for the long-term integrity of the edge seal. Its elastic structural foam follows climate-related movements of the glass, relieving a large proportion of the load from the butyl seal.

This is a huge advantage in parts of the world that experience fluctuating temperatures.

T-Spacer™ SG also follows in the long-established Edgetech tradition of offering superb energy efficiency, achieving thermal conductivity of just 0.19 W/m2k – much lower than the commercial metal and hybrid rigid spacers on the market.

“Structural glazing continues to be hugely in demand, and Super Spacer® T-Spacer™ SG is a world-leading spacer product for the toughest commercial glazing projects,” comments Edgetech Managing Director Chris Alderson.

“We’ve taken the hugely successful template provided by T-Spacer™ Premium Plus, and improved it in a number of ways, to produce what we’re confident is one of the world’s best flexible spacers.

“What’s more, we’ve adapted the typical T-shape warm-edge spacer design to make SG even easier to use with automated IGU manufacturing lines.

“We’re delighted to be bringing Super Spacer® T-Spacer™ SG to market, and look forward to seeing it incorporated in ambitious commercial glazing projects all around the world.”

For more information please call + 44 (0) 2476 639931 or visit www.edgetechig.co.uk

Edgetech COVID-19 Update for Customers

Edgetech COVID-19 Update for Customers
4 May 2020

Further to our update on 8th April regarding the extension of our temporary shutdown of the business, I am pleased to confirm that we are working towards a reopening date of the sales office on 11th May with deliveries to restart later that week.

We have been using the time since we shutdown to work on a safe return plan, put stocks of PPE and sanitiser in place, implemented new working procedures and policies on strict social distancing – all so we can ensure the safety of our employees and customers when we begin to work.

We will be continuing our collection only basis orders on Thursday 7th May for important and urgent orders which has enabled us to successfully keep our customers operating through this time. If you would like to place an order for collection during that time please contact Tony Palmer on tony.palmer@edgetechig.com or 07738 800779 as soon as possible.

We built up some stocks of product before the shutdown as contingency in the case of COVID-19 affecting our ability to manufacture. Initially, we will be supplying orders from stock, and anticipate beginning manufacturing again towards the end of May, depending on order volumes. We will be working to maintain our usual delivery standards but please be aware lead times and availability of products that we outsource may be affected during this time.

Please do not hesitate to speak to me or Tony if you have any questions.

I am glad to be taking this step forwards knowing we can do so safely, and look forward to the time when we can return fully to normality.

Kind Regards,

Chris Alderson
Managing Director

Edgetech and Alan Fielder announce departure

Alan FielderAlan Fielder, Edgetech’s experienced Sales & Marketing Director, is leaving the company after twelve years.

When Alan first joined the firm back in 2008, warm-edge technology was still in its infancy in the UK.

Over the decade that followed, he was an integral part of the team that helped popularise it – to the extent that now, in 2019, warm-edge has firmly established itself in the mainstream.

Overseeing the company’s UK sales activity, Alan has helped hundreds of IGU manufacturers increase quality, efficiency, and enjoy sustainable, profitable growth.

He was also at the forefront of Edgetech’s ground-breaking ‘Journey to C’ roadshow tour in 2010, that helped establish window energy ratings and eased the way for fabricators and installers to achieve them.

Last year, Alan received the inaugural Heart of the Industry prize at the National Fenestration Awards, where judges praised him for his ‘dedicated and long-standing service to the UK fenestration sector’.

Edgetech Managing Director Chris Alderson comments:

“We want to thank Alan for all his hard work and commitment over the last ten years, and we’ve been pleased to support him in return over the last 2-3 years.

“He’s hugely passionate, knowledgeable, and has been a fantastic ambassador for Edgetech. His day-to-day involvement and unique sense of humour will be greatly missed!

“He’s well-liked and respected throughout the industry, and we look forward to hopefully continuing to work closely with him. We wish him all the best in the next phase of his life and career.”

Alan Fielder comments:

“My time at Edgetech has been an absolute blast, and I would like to thank my colleagues past and present, our wonderful customers and our worthy competitors for their sterling contributions to a very enjoyable journey – it’s been something of a privilege.

“I would hope that anyone who has had dealings with me in any capacity will have found me fair and honest, and felt they were treated the way I would like to be treated.

“Moving forward, I would like to think that my knowledge and experience of window and door systems, fabrication, installation, insulating glass, sales and marketing may be of value to folk in the UK fenestration industry, and would certainly consider a few days per week consultancy if the right things come along.

“My wife Susan and I have been planning a permanent move to our little house on the beach on our beloved Isle of Wight for some time now, and in 2020 we’ll be looking to make that a reality. I also have a small collection of quite interesting guitars, so it might be an idea to learn how to play one of them!”

 

For more information please visit: www.edgetechig.co.uk.

Quanex Makes Major Investment at its Mikron® Washington Facility

HL Plastics Plant

Mikron® will add 10 new state-of-the-art extrusion lines from Extrunet, improving operations to better support customer demand.

HOUSTON, Sept. 17, 2019 (NYSE: NX) – Quanex Building Products has announced a major investment in its Mikron® brand of uPVC window and door profiles in the form of new, state-of-the-art extrusion equipment at its Kent, Washington, facility.

Industry-leading extrusion technology

The advanced manufacturing lines are sourced from Extrunet, an Austria-based company specializing in industry-leading extrusion technology. Quanex anticipates that the new lines will be fully operational by early 2020. Once complete, this facility will be one of the most advanced extrusion operations in North America.

“We’re making this investment because we fully believe in Mikron® and its continued success,” said Bob Daniels, president, North American Fenestration, Quanex Building Products. “By driving new efficiency in our manufacturing capabilities, our customers will experience the benefits firsthand in the form of improved production stability and overall customer experience.”

The new lines are fully digitized, enabling the production team’s unprecedented insight into relevant data and analytics to help drive manufacturing efficiencies at every level. Quanex will continuously pursue Industry 4.0 manufacturing strategies that this new equipment enables.

Who are quanex.com?

Quanex logo

Quanex has already seen and experienced the benefits from Extrunet equipment and the company’s expertise and support as a supplier. HL Plastics, a Quanex company and manufacturer of Liniar-brand PVC windows and doors in the United Kingdom, utilizes advanced Extrunet lines at its award-winning Derbyshire plant.

“This is also an investment in our people,” Daniels continued. “The new equipment will be first and foremost safer, easier to work with, featuring cleaner, quieter and more sustainable operations for an improved plant floor environment.”

The investment is made in conjunction with the formation of Quanex’s North American Fenestration Group, which unites each of its trusted brands, including Mikron®, Homeshield® and IG Systems, to meet the needs of fenestration professionals everywhere.

Learn more about Mikron® at GlassBuild 2019 at Booth #2517, or visit www.quanex.com.

Meet the people helping us put ‘Customers at the Centre’

The Edgetech team at the Glasstec Expo 2018

At Edgetech, we strive to put our customers at the centre of everything we do.

In fact, ‘Customers at the Centre’ is one of the key strategic priorities we’ve put in place for the next decade.

And this year, we’ve been working hard behind the scenes to put it into practise – most notably, by creating a brand-new department dedicated to putting IGU manufacturers’ needs first!

Experienced customer service professionals

We’ve completely reorganised our admin and customer-facing staff to form the Customer Fulfilment team – an efficient, experienced and extremely helpful group of customer service professionals ready to go the extra mile to delight the companies we work with.

Our receipt of goods, customer service, production specialists and others are now based in the same office, allowing them to offer a much more efficient, joined-up service.

Meet the team

At Edgetech, we’re lucky to benefit from hugely dedicated, experienced customer service staff who know the company and their customers like the back of their hands.

But don’t take our word for it – here they are in their own words!

 

AMI CHANA

Procurement & Logistics Manager

Time at Edgetech: 12 years

Key responsibilities: Working closely with Sandra and the team to ensure we offer great service

Favourite thing about the job: There’s a real energy in the air, and we’ve all bonded as a team

Outside the office: I enjoy socialising with family – including the Edgetech family!

 

CLAIRE FORDHAM

Executive Assistant

Time at Edgetech: 5 years

Key responsibilities: Holds the switchboard, and supports Chris and the senior management team

Favourite part of the job: I love the variety

Outside of the office: Loves singing off key when everyone is quiet!

 

LEWIS O’HARA

Continuous Improvement Technician

Time at Edgetech: 5 years

Key responsibilities: Health and safety, improving quality and inputting orders

Favourite part of the job: Being able to make a difference in the business, whether that’s spotting something that needs amending or tidying up our QMS system

Outside of the office: Actor, including on stage!

 

SANDRA OWEN

Senior Customer Service Administrator

Time at Edgetech: 9 years

Key responsibilities: Answers customer queries, solves issues, and font of all knowledge

Favourite part of the job: Daily contact with customers, and helping ensure Edgetech are providing the best possible service!

 

KRISHMA PATEL

Customer Experience & Marketing Co-Ordinator

Time at Edgetech: 6 years

Key responsibilities: Assisting with daily orders, and overseeing e-commerce

Favourite thing about the job: Constantly learning new things, expanding my skill set, and working to implement our new e-commerce system!

Outside the office: I collect 5p coins!

 

TERRY RUSSELL

Logistics Supervisor

Time at Edgetech: 6 years

Key responsibilities: Supervision of warehouse team, ensuring goods are sent out OTIF, overseeing transport scheduling, vehicles and deliveries.

Favourite part of the job: Problem solving and also knowing that the role I play is important as to when customers receive goods, and hopefully results in a satisfied customer base.

Outside the office: Under-12s football coach and amateur boxer

 

JOHN STARK

Head of Operations

Time at Edgetech: 6 (nearly 7) years

Key responsibilities: As Head of Operations, I’m the one the rest of the team reports to. Our focus is putting the customer’s needs at the centre of everything we do.

Favourite part of the job: The personnel in the industry – our employees, our customers and our suppliers.

We’re incredibly proud of the fantastic team we’ve been able to build here at Edgetech – and if you’d like to learn more about how Edgetech strives to put IGU manufacturers’ needs at the heart of everything we do, get in touch today!

You can call 02476 639931 or email ukenquiries@edgetechig.com

 

Edgetech regional manager rides the Retro Run

Edgetech Retro Run 2019

It’s a pub crawl with a difference – it takes place in broad daylight and there’s a 7-mile cycle involved.

Over nearly a decade, the Retro Run has raised thousands of pounds for deserving West Midlands charities.

And this year, as on many previous occasions, Edgetech’s Northern Regional Manager Karl Jones was one of the hardy cyclists taking part.

What began back in 2011 as a nostalgic bike ride for twelve friends has since ballooned into an annual event involving more than 200 riders, beginning and ending at the Nailers Arms in Bournheath, Bromsgrove, and passing three other pubs on route.

In the past, the Retro Run has supported the Birmingham Children’s Hospice, Acorns Children’s Hospice and MacMillan Cancer Support among other extremely worthy causes.

This year, however, the organisers’ chosen charity was the Dodford Children’s Holiday Farm, which, since 1950, has provided farmyard getaways for disadvantaged and disabled children.

At the time of writing, the event has raised over £8,000 for the charity, £5,700 of that from Just Giving alone.

As well as riding the route himself, Edgetech supported Karl to contribute a special prize for the fundraising raffle.

He requisitioned an Edgetech-branded presentation box from the company’s marketing department then filled it with the kind of tools and accessories that any cycling buff would love.

Kelly Broadfield, Manager at the Dodford Children’s Holiday Farm, commented: “We are so happy the Retro Run decided to support the charity, and I would like to thank the organisers and everyone who took part, donated raffle prizes or bought tickets.”

The event’s Just Giving page is still active, and if anyone would like to contribute, they can do so by visiting https://www.justgiving.com/fundraising/retrorun9.

Edgetech orders easier than ever thanks to new e-commerce system

Edgetech E-commerce

An intuitive new online ordering system is set to make it easier than ever to buy from Edgetech.

Unveiled for the first time at May’s FIT Show, the platform allows IGU manufacturers to quickly and simply pick a product, input quantities, finalise an order and arrange deliveries with the click of a mouse.

The system will even remember a user’s last purchases, making repeat orders a breeze.

At the FIT Show, key Edgetech customers and others from across the industry were able to try it out, and feedback was very positive, as Managing Director Chris Alderson explains:

“At Edgetech, we’ve always striven to put our customers at the centre of everything we do. We want to offer the best products, backed with the best service, and to make it all as easy as possible for our customers to access.

“The new e-commerce system is designed to help us achieve the third of those objectives – making it simpler than ever for busy IGU manufacturers to place orders, and ensuring we have all the information we need to offer them a fantastic level of service.

“A huge amount of effort has gone on behind the scenes to bring e-commerce online, and I want to thank everyone here at Edgetech who’s worked on the project.

“But that work would count for nothing if our customers didn’t find the finished system easy to use. Thankfully, we had some very encouraging feedback from the people who trialled it on our stand at the FIT Show, and we’re hoping that many now go on to use it on a regular basis!”

Everyone’s a winner at Edgetech’s action-packed FIT 2019

Edgetech at FIT ShowLast month’s FIT Show was a momentous one for warm-edge experts Edgetech, who used it to celebrate thirty years of a landmark product and introduce an innovative new rigid spacer bar.

At the company’s striking stand, located in the event’s dedicated VISIT Glass area, leading figures from across the industry gathered to mark the 30th anniversary of Super Spacer, the pioneering product that helped make warm-edge mainstream.

After a brief birthday presentation from Managing Director Chris Alderson, the assembled guests were then introduced to the company’s latest innovation.

What is Edgetherm RS?

Edgetherm RS is an ingenious rigid spacer designed to eradicate the PIB migration problems that commonly spoil the looks of many ageing IGUs.

Designed and tested in Coventry by Technical Development Manager Gary Shoesmith, the product is a step forward in rigid spacer bar technology, its unique design offering enhanced productivity, durability, thermal performance and aesthetics.

After the product launch was over, it was time for a toast – attendees scratched off the panels of specially-made Edgetech scratch cards to see if they’d won a free drink at the VISIT Glass Bar. Everyone was a winner!

Edgetech welcomed senior colleagues from all over the world to the NEC for the three-day event.

Johannes von Wenserski, Edgetech Europe’s Prokurist, was on hand to support his UK colleagues, and Joe Erb, the company’s highly experienced Commercial Projects Manager, flew in from America to give daily seminars on the changing landscape of architectural glass specification.

Edgetech was also joined by gas filling experts Inagas, who demonstrated their range of high-tech gas filling and Sparklike gas testing equipment.

“We were humbled and delighted by the support we received at this year’s show – not just from colleagues and customers, but the trade press and show-goers as a whole,” comments MD Chris Alderson.

“The reception Edgetherm RS received was great, and the feedback we got on our new e-commerce system, which we were demonstrating on the stand, was extremely encouraging too.

“A very heartfelt thanks to everyone who took the time to visit the stand. Our launches at the show were just a taster of our focus on innovation. We look forward to showing you more of what we’ve been working on over the coming months.”

For more information on Edgetherm RS and to stay up-to-date with Edgetech’s latest releases please visit: www.edgetechig.co.uk.

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