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Promotions and appointments see warm edge pioneers gear up for growth

PR062 - New Staff PromotionNew staff and internal promotions are seeing warm edge spacer experts Edgetech gear up for the next phase in their ongoing growth.

Joining the internationally renowned firm’s senior team is Commercial Manager Brian Stewart, an experienced sourcing and procurement specialist.

Past roles have seen him deliver savings of more than £3m by effectively managing organisations’ direct and indirect costs including supply chain, contract negotiations and
more.

At Edgetech, he’ll be charged with overseeing all client-focused aspects of the business, including logistics and customer service.

“I’m delighted to be joining such an innovative and quality-focused business,” Brian commented. “Edgetech is an extremely lean and efficient organisation, giving us an excellent foundation to build on in the months and years ahead – but I’m confident that we can continue to control costs, priorities innovation, and offer our customers the very best quality products and service.”

Recent months have also seen two key promotions within the business. Long-serving staff member Ami Chana has been promoted to Warehouse Supervisor.

Ami was among the first employees hired to work on Edgetech’s manufacturing line back when the company first began making Super Spacer in the UK in 2007. Having experienced roles throughout the business, Ami has now been tasked with overseeing the company’s newly-opened warehouse facility.

Jason Blundred has been promoted to Operations Manager. Starting his Edgetech career as Maintenance Manager, Jason played an integral role in helping Edgetech establish the first UK warm edge spacer manufacturing facility back in 2007.

In his new role, he’ll continue to be responsible for the maintenance department, but will also begin overseeing the firm’s manufacturing capacity more generally.
Edgetech Managing Director Chris Alderson commented: “It’s a hugely exciting time for us here at Edgetech. We’ve invested extensively in new staff and facilities, as we strive to make buying from Edgetech an even better, easier experience. With such high-quality people on the team, we’re confident we can make our second-decade manufacturing in the UK even more successful than the first.”

For more information on Edgetech’s range of spacers and to stay up-to-date with the latest developments from the company visit: www.edgetechig.co.uk

Edgetech to ‘Visit Glass’ at FIT Show 2019

PR031 - Visit Glass - Super SpacerEdgetech has become one of the first big-name brands to sign up to VISIT Glass, the exciting new show-within-a-show set to take place as part of FIT Show 2019.

The first time in over a decade that glass manufacturing, processing and installation will be given a national platform, VISIT Glass was launched after 40% of FIT Show attendees expressed interest in seeing more focus on glass and glass technology at future events.

The show will combine key exhibitors representing leading brands with thought-provoking seminars on the hottest topics in glass and glazing.

Edgetech Head of Marketing Charlotte Davies commented:

“We’ve always hugely valued the FIT Show, and have exhibited every year since it first launched. It gives us a fantastic opportunity to make new contacts, connect with potential customers and collaborators, and spread awareness of the many benefits of Super Spacer while building the Edgetech brand.

“That’s why when we were approached about the new area, we were keen to be involved once more. The new area will offer a focal point for visitors interested in our segment of the market and we hope will draw a more targeted audience for us. We’re looking forward to attending what we hope will become a regular fixture in the glazing calendar.”

Edgetech’s Super Spacer is the leading foam warm edge spacer on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance

Super Spacer can reduce external noise pollution by up to 2dB, reduce condensation by up to 70%, and has been successfully tested from -40 to 85 degrees Celsius.

2017 saw Edgetech celebrate ten years of manufacturing the ground-breaking product in the UK. It was back in 2007 that the firm’s Coventry manufacturing facility first opened its doors – and a decade on, 40 companies marked their own ten-year anniversaries with Super Spacer.

Zak Doors and Windows Expo finds huge opportunities for warm edge experts Edgetech

PR017 - Edgetech - Zak Doors and Windows ExpoWarm edge pioneers Edgetech capped off a momentous year of milestones and international exhibition appearances by showcasing at India’s biggest fenestration event, Zak Doors and Windows Expo.

The fifteenth Zak Doors and Windows Expo came to Mumbai’s MMRDA Exhibition Centre in December, bringing together glazing experts from all around the world to discuss the future of fenestration, and see the latest products taking the sector by storm.

The gathering took place as India’s construction industry gears up for what looks set to be a historic boom, fuelled by extensive state investment.

Hundreds of thousands of homes are scheduled to be built in the next few years as part of the government’s Housing for All by 2022 initiative, with the Indian economy set to almost double in size in that time.

What’s more, ongoing trends away from traditional wooden windows and towards more modern uPVC and aluminium alternatives present huge opportunities for component suppliers, as Edgetech MD Chris Alderson explains.

“It was fantastic to take part in Zak Doors and Windows. There’s a real sense that Indian fenestration is on the cusp of something huge, and as both government and consumers increasingly turn towards high-performance IGUs, we saw enormous interest in the benefits that Super Spacer can provide.

“It’s often suggested that in developing economies like India and China, companies could skip a whole step in the traditional evolution of manufacturing and jump straight from making window units by hand to full automation. Given the unparalleled efficiency of our Super Spacer automated lines, that’s another factor generating interest in Edgetech and our product range.

“It was great to meet manufacturers and others from all around the world, and we’re confident we were able to lay the foundations of what will become close, long-lasting partnerships in years to come.”

For more information about Edgetech please call 02476 639931 or visit: www.edgetechig.co.uk

Warm praise for warm edge experts Edgetech with Net Promoter Score

Chris Alderson, Edgetech UK Managing DirectorA recent customer survey revealed an impressive Net Promoter Score and saw glowing praise for market-leading spacer bar manufacturers Edgetech.

The Coventry business routinely approaches a random selection of clients taken from all spending brackets and to ask them a series of questions about their experiences dealing with Edgetech.

The company analyses the responses using a measurement system called Net Promoter Score, a management tool used to gauge the loyalty of a firm’s customer relationships. By taking the percentage of customers that rated the business 9 or 10 out of 10, and subtracting the percentage of customers that rated it 6 out of 10 or under, Edgetech was able to arrive at its total Net Promoter Score. NPS can be as low as −100 (everybody is a detractor) or as high as +100 (everybody is a promoter) with an NPS of +50 regarded as an excellent result.

Throughout the year, Edgetech’s Net Promoter Score didn’t once drop below +50 and peaked at +88, an achievement the team is keen to maintain and build on.

As well as measuring customers’ overall satisfaction with Edgetech, the survey also captures more detailed information about their relationship with the company.

In the most recent survey, 91% of respondents said Super Spacer accounted for between 76-100% of the warm edge units they produce. 97% said Edgetech engineers respond quickly to any technical queries that arise and all customers agreed that Edgetech’s territory sales managers are making a positive contribution to their business.

“We’re delighted by the results of the customer survey,” comments Managing Director Chris Alderson. “Our excellent Net Promoter Score is particularly encouraging – the average company scores just +10, while the highest-performing businesses usually register between +50 and +80. Our scores give us a fantastic base to build on as we strive to become even more customer-focused in the months and years ahead.”

FENESTRATION BAU China brings international interest

Warm edge experts Edgetech have returned from China’s biggest glazing expo, FENESTRATION BAU, with over a hundred promising leads.

Held at Shanghai’s New China International Exhibition Centre in early November, FEPR001 - FENESTRATION BAU China 2017NESTRATION BAU China drew 100,000 visitors from across mainland China, East Asia and the world to see 635 firms showcase their wares.

The Chinese construction sector has seen phenomenal growth over the past decade – and while new-build is beginning to slow, domestic and commercial refurbishment is still in huge demand.

What’s more, both homeowners and the Chinese business community are becoming increasingly interested in thermally efficient products – and, by extension, warm edge spacer technology.

Edgetech, which trades under the name of parent company Quanex in China, attracted attention from new prospects and existing customers alike with its impressive warm edge offerings, including its TruPlas, Duralite, and flagship Super Spacer products.

Chris Alderson, Managing Director for the UK and the Asia Pacific, commented: “FENESTRATION BAU China exceeded all expectations this year. Meeting glass manufacturers from as far afield as Taiwan, Korea, Mongolia, the Middle East and the USA, we were able to walk away with over a hundred extremely promising leads.

“It’s clear that not just in China but all over the world, there’s huge demand for the sort of speed, efficiency, and outstanding all-around performance than Super Spacer can provide – particularly as more and more glass manufacturers move towards automation.”

Edgetech’s Super Spacer is the leading foam warm edge spacer product on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance. The firm also manufactures an extensive range of other flexible components, including its commercial-focused TriSeal and T-Spacer, as well as a number of rigid products.

In 2011, Edgetech was acquired by billion-dollar building products giant Quanex. Soon after, Edgetech was merged with Truseal to create the world’s largest warm edge manufacturing site. In 2017, Edgetech celebrated a decade of manufacturing in the UK, and ten years of partnership with over forty valued customers.

For more information about Edgetech please call 02476 639931

Roof Maker reach new heights with Edgetech’s Super Spacer

PR537 - Chris Alderson, Edgetech Managing Director and Paul Mildenstein, Roof Maker CEORoof Maker, one of the UK’s leading rooflight manufacturer, is celebrating ten years of partnership with world-renowned warm edge experts Edgetech.

Roof Maker’s extensive product offering boasts exceptional thermal performance, robustness, user-friendliness and style, consisting of bespoke roof lights engineered to be best-in-class.

As consumer tastes have shifted, and demand for premium, high-performance glazing products has grown, the fast-growing firm has successfully positioned itself as the leading roof light supplier to the booming higher end of the market – something which arguably wouldn’t have been possible without support from Super Spacer, the pioneering flexible foam warm edge spacer from Edgetech.

PR537 - Roof Maker O-Lite Cross SectionCEO Paul Mildenstein commented: “At Roof Maker, we strive to challenge the idea that all rooflight products are the same.

“We all know that consumers are more discerning and demanding than ever. Today, they want it all – stunning aesthetics, exceptional performance and maximal user-friendliness.

“That’s why our products are triple-glazed as standard, and offer large expanses of glass to maximise natural light – but from a design point of view, that does present some challenges.

“The more glass a product has, the higher the risk of it losing heat and energy – which is what makes Edgetech’s Super Spacer such a vital part of every product we produce. With Edgetech’s help, our products can achieve the best thermal performance of any rooflight in the industry.

“What’s more, Super Spacer is a perfect fit for the more unconventional products we produce, too – like the circular O-Lite rooflight. Super Spacer’s flexibility means we can achieve outstanding thermal performance on a round product, without the need for the expensive and time-consuming bending that would be required with a rigid spacer.”

Edgetech Managing Director Chris Alderson commented: “At Edgetech, we’re never happier than when we’re helping industry-leading fabricators push the boundaries of product performance.

“For triple-glazed units, Super Spacer is ideal. The temperature within triple units, especially when used in roofs, can easily exceed the maximum required of volatile fog tests in current European standards.

With some spacers, this could create a problem – if they’re not compliant with higher international standards they could give off volatiles when overheated. But with Super Spacer, there’s no issue – we’ve successfully tested it from -40 to 85˚C, and it’s stood up to temperatures everywhere from Alaska to Dubai.

“It’s been fantastic watching Roof Maker’s phenomenal growth over the past decade – and we can’t wait to see where their dedication to innovation takes them in the next ten years.”

For more information on how Super Spacer’s flexibility can benefit you, call 02476 639931

Edgetech and Sternfenster hit the 1m mark

PR501 - Edgetech-Sternfenster Factory Product ShotMarket-leading fabricator Sternfenster are celebrating a major manufacturing milestone.

Over ten years of partnership with Edgetech, Sternfenster have produced over one million IG units using Super Spacer warm edge spacer technology.

Sternfenster, the Lincoln fabricator behind fast-growing installation business Starglaze, has built itself into one of the industry’s biggest and most respected brands through more than four decades of hard work and innovation.

Today, the firm supplies a comprehensive selection of uPVC windows and doors using Deceuninck’s 2500 and 2800 profile systems, and high-performance aluminium products from Smarts.

Manufactured to the highest standards at the firm’s 110,000 ft² factory in Lincoln, Sternfenster products deliver robust quality, stunning aesthetics, and, thanks in no small part to Edgetech’s market-leading Super Spacer, outstanding all-round performance.

“We’ve benefitted hugely from our relationship with Edgetech,” commented Sternfenster MD Mike Parczuk. “Super Spacer hasn’t just dramatically improved the thermal performance of the units we produced – it’s significantly upped our productivity and efficiency.

“Super Spacer doesn’t need to be cut into bar length form, it comes pre-dessicated, and it doesn’t need a PIB primary seal applied. Taken altogether, it’s helped revolutionise our manufacturing process, and helped us grow from strength to strength.

“Customers who join our approved installer network enjoy a host of benefits that give them the edge over the competition – and, thanks to Super Spacer, a level of market-leading thermal performance that helps them sell to increasingly energy-conscious end users.

“If you’re interested in learning more about the Sternfenster approved installer network, visit https://www.sternfenster.com/join-our-network/ today.”

Chris Alderson, Edgetech MD commented: “It’s fantastic to reach such a momentous milestone with Sternfenster. It’s been a privilege working with one of the most forward-thinking, quality-driven businesses in UK fenestration – and we look forward to working with them to reach the two million mark!”

 

Edgetech scores a hat-trick with trio of prestigious award nominations

Head of Marketing at Edgetech UK Charlotte DaviesWarm edge pioneers Edgetech have been shortlisted for Company of the Year award at the Coventry Telegraph Business Awards.

The annual event, started by the long-running Coventry Telegraph newspaper, exists to celebrate success, recognise achievement and showcase Warwickshire’s most outstanding and innovative businesses.

They culminate in a glamorous presentation evening held at Coventry’s Ricoh Arena, routinely attended by hundreds of members of the area’s business community.

When choosing finalists for the Company of the Year category, judges looked for businesses “universally acclaimed for their commercial practice and dedication”, who could demonstrate “strong market share, economic turnaround and innovative approach”.

The good news came just after Edgetech was nominated as G17 Component Supplier of the Year, and Spacer Bar Manufacturer 2017 in the National Fenestration Awards.

Head of Marketing, Charlotte Davies commented: “At Edgetech, we’re incredibly proud to be a thriving Midlands business, training and employing hundreds of local people over our decade of manufacturing in the area.

“Recently investing over a million pounds in expanding our headquarters, we’re demonstrating our continuing commitment to the people of Coventry and Warwickshire more broadly.

“We’re really looking forward to the awards night itself, and meeting other exceptional businesses from around the region. Good luck to all our fellow nominees.”

Edgetech’s Super Spacer is the leading foam warm edge spacer product on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance. The firm also manufactures an extensive range of other flexible components, including its commercial-focused TriSeal and T-Spacer and a number of rigid products.

In 2011, Edgetech was acquired by billion-dollar building products giant Quanex. Soon after, Edgetech was merged with Truseal to create the world’s largest warm edge manufacturing site. Edgetech now has three spacer manufacturing facilities located in the USA, UK and Germany and between the sites in excess of 300 million metres of spacer is produced every year.

 

Forty customers mark a decade with Edgetech

PR438 - Chris Alderson, Edgetech UK MD with Tina Moorhouse & Richard Oakes - Oakland GlassForty of Edgetech’s most valued customers are celebrating ten years of working with the Coventry-based warm edge experts.

As part of an event held earlier this year to mark a decade since Edgetech began manufacturing in the UK, the firm brought representatives from a number of long-standing customers to the stage to present them with a trophy commemorating their relationship.

A special video was also screened that saw Sales & Marketing Director Alan Fielder and Head of Marketing Charlotte Davies interview some of those customers, and learn more about how working with Edgetech has helped their business.

“Our relationship with Edgetech has been hugely beneficial to us,” commented Ian Sims of Double R Glass. “In the 1S9A6884fifteen years we’ve been working with them, we’ve never once considered switching to an alternative spacer.”

David Laing of Cleartherm commented: “When I saw a fully-automated line using Super Spacer for the first time, I saw the future. This was in the US in 2006, and at the time we were still running a semi-automated line back home. After seeing that, it wasn’t long before we had a fully-automated line ourselves – and we’ve never looked back.”

Kevin Wheatman of Hurst Plastics commented: “Over the last decade, Edgetech has established itself and Super Spacer as market leaders – and that’s been a massive help to us as a business. Customers know and respect the Edgetech brand, and that means they have more confidence in our products as a result.”

Edgetech Managing Director Chris Alderson commented: “At Edgetech, we strive to build lasting, mutually supportive relationships with our customers – and we’re extremely proud that we can count so many successful businesses as loyal, long-term clients.

“It was fantastic to be able to celebrate those partnerships, and demonstrate our commitment to maintaining and deepening them in the years ahead.”

Watch the full customer interview video below: 

 

Edgetech parent company Quanex names new Chief Operating Officer

PR409 - George Wilson, Quanex Chief Operating OfficerQuanex, multinational building products supplier and parent company of warm edge experts Edgetech, has promoted an experienced member of its senior team.

George Wilson has been named Quanex Chief Operating Officer, a new post designed to oversee the company’s US and international operations.

Prior to his promotion, George was President of the firm’s Insulating Glass Systems division – and it was in this capacity that he visited the UK back in July to help Edgetech celebrate ten years of manufacturing in Britain.

For 18 years before joining Quanex, George held operational and financial positions of increasing responsibility at Lauren International and Federal-Mogul. George holds a Master of Business Administration Degree from Indiana University and a Bachelor of Science degree from the University of Akron.

Bill Griffiths, Quanex Chief Executive Officer commented: “George’s promotion to Chief Operating Officer is a natural organisational move that compliments his strong operations background and will enable the company to move to the next level in the journey towards operational excellence.

“George will assume responsibility for the day-to-day operations of our businesses worldwide, which will allow me to focus more on broader strategic initiatives in an effort to further enhance and create shareholder value.”

Edgetech Managing Director Chris Alderson commented: “We’re delighted to hear of George’s promotion – it’s a fantastic move for Edgetech and for the Quanex Group more broadly, showing just how much progress the business is making internationally.

“Everyone at Edgetech wishes George all the best in his new role, and we look forward to continuing to work with him in his new capacity. We also look forward to working closer with Bob Daniels, previously President of the Homeshield division, who now takes up the position of President for Insulating Glass Systems.”

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