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Customer News

Westcountry Glass Achieves Part 3 with Super Spacer

Edgetech, the only dedicated Warm Edge Technology manufacturer in the UK, is pleased to announce Westcountry Glass as the latest in a rapidly expanding number of customers to achieve an EN 1279 Part 3 pass with its Super Spacer Warm Edge Technology. Mark Norcliffe, Director at Westcountry Glass explains what the Part 3 pass means to the company: “We joined the Edgetech Super Spacer Dealership in August last year and have enjoyed the sales and marketing support that comes with that, but achieving our Part 3 pass with Super Spacer ensures we can help our customers achieve Window Energy Ratings and stay ahead of any proposed changes to Building Regulations.

“We believe in working closely with our suppliers and customers to ensure we provide the end user with the best possible solution. Edgetech offers such an outstanding level of support on all fronts, we’re confident we can maintain our strong position in the market and perhaps more importantly, pass on this level of support to our customers. This partnership is precisely why we are proud to be supporting Edgetech’s ‘Journey to C’ initiative in the West Country. It’s a great opportunity for us to reach the thousands of fabricators and installers that still need help in obtaining their own Window Energy Ratings.

“We have future proofed our business with a fully automated ForEl Super Spacer applicator with on line gas filling, toughening facilities on site and full access to Edgetech’s Dealership support for us and our fabricator customers – many of our customers have already signed up for the extra level of support offered in the Super Spacer Fabricator Dealership.”

Westcountry Glass Enjoys Real Sales Support from the Super Spacer Dealership

Westcountry Glass became the second sealed unit and toughening facility for Cornwall Glass and Glazing Ltd in July last year. Mark Norcliffe, Director at Westcountry Glass explains why they decided to join Edgetech’s Super Spacer Dealership Network now: “The business operating out of Saltash in Cornwall was already set up to manufacture Super Spacer double glazed units, but we decided to take the relationship with Edgetech to the next level and join the Super Spacer Dealership to take advantage of the support available to help us meet our ambitious targets. As a direct result of the real sales support we receive from Edgetech’s Business Development Advisor, Mel Jones, along with Edgetech’s comprehensive marketing materials, we are being introduced to potential new customers. Mel is also an asset when it comes to training on the product itself and on the selling and marketing of windows with Super Spacer units.

“Our customers are really impressed with the Super Spacer product. The consistent line of Super Spacer applied by our Robot Applicator, especially on shapes; its appearance in taking on the colour of the frame instead of looking at a cold looking metal spacer; no condensation; and greatly improved heat loss around the edge of the unit, backed up with a great marketing package, are just some of the reasons why. Having the additional back up from Edgetech we are able to offer our customers a wealth of experience, technical advice and sales and marketing support to help them achieve their own Window Energy Ratings and sell more windows.”

Westcountry Glass is expecting a continued increase in sales this year and as a result appointed Graham Pollard to join the Sales Team in January. Graham has a wealth of experience in the Glass and Sealed Unit business and has worked for the Company for almost three years now.

The Team at Westcountry have a vast experience in Sealed Unit manufacturing units with Super Spacer. With the work that Edgetech is doing this year to increase awareness of WERs and the ability to produce units that will comfortably meet A, B and C requirements, we are very confident that this year will see demand and productivity reach new levels.

Edgetech's Super Spacer Helps Two More Companies Pass Part 3

Edgetech, the only dedicated manufacturer of Warm Edge Technology in the UK, has supported two more of its customers through EN1279 Part 3 accreditation for gas filling. Andy Jones, Edgetech Managing Director comments: “We’re pleased to congratulate Pioneer Trading and the Camden Group who are the latest companies to achieve Part 3 of EN1279 with Super Spacer and Super Spacer TriSeal respectively. Gas filling is becoming more important as window companies look to achieve Window Energy Ratings. Compliance with EN1279 Part 3 is a requirement of the BFRC Window Energy Rating scheme where gas filling is used. We encourage all Edgetech IGU manufacturing customers to achieve full accreditation in order to demonstrate that their sealed units meet the highest performance standards. That is why we offer technical support over and above any other component supplier, to all of our customers going through the process. As Window Energy Ratings become even more important next year with the proposed revision to Building Regulations requiring all replacement windows to achieve a C rating or above, we want to ensure we are helping our customers to future proof their businesses in every possible way.”

Premier DGU Switches WET to Super Spacer

Premier DGU has switched its Warm Edge spacer supply from Swiss Spacer V to Edgetech’s Super Spacer. Sales and Marketing Director of Premier DGU, Jayne Camm explains why: “We could see Window Energy Ratings (WERs) were going to continue to be the way forward for the industry and knew we would struggle to meet the increased demand with our existing spacer. We wanted to be in the best possible position to not only offer the market a high performing product, but also supply the increasing demand. That is why we decided to invest in a fully automated For-El IGU line from Promac with a Super Spacer application robot and gas filling press. Our energy efficient sealed units allow our customers to achieve the best energy ratings. Now, our new automated set-up means they can also be confident we can reliably supply them with ultimate quality sealed units regardless of the increasing volumes they are likely to need. Our investment in continuous foam spacer with automatic application has realised our very clear vision of the future.

“As well as allowing us to future proof our business, Edgetech’s Super Spacer Dealership offers business, sales and marketing support for us, our customers and our customers’ customers. Working with a company that is willing to invest so much time and money in its customers gives us great confidence moving forward. As demand for WERs continues to grow – possibly exponentially if the current Building Regulations under consultation are passed and all replacement windows sold to the homeowner have to be C or above – we are in a great position to offer high quality products in high volumes so that our customers can make the most of the market opportunity.”

Ravensby Joins Super Spacer Dealership Following 63% Increase in Super Spacer Sales

Edgetech, the only dedicated manufacturer of Warm Edge Technology in the UK, is pleased to welcome Ravensby Glass to its Super Spacer Dealership Network. Gordon Dickson, Managing Director, of Ravensby explains: “We’ve been working with Edgetech for several years and having seen sales of our Super Spacer double glazed units increase by 63% year on year, and seeing the additional sales potential we could gain from the Dealership, we decided to take the extra step and join the initiative. Having just passed the rigorous EN1279 Part 3 test, Ravensby is well positioned to exceed its customers’ demands with a quality product, as well as show compliance with the strictest industry standards – standards that could become even more important with the pending revisions to Scottish and English Building Regulations.

“The Super Spacer Dealership is a great way for us to generate even more sales because we can offer a 20-year guarantee to existing and potential customers. The marketing support and literature is also a huge incentive to join the Network along with the help and guidance we receive in every area from Alan Fielder and his team. Edgetech’s technical team in the UK and Europe has also supported us through the entire Part 3 process, which was a great help. The market is still tough so having strong relationships with the right partners is a great asset. With Ravensby’s outstanding personal service and roots in the Malcolm, Ogilvie & Co Ltd group of companies with its 160 year proven track record, combined with Edgetech’s considerable resource for business support in every area, our customers can trust us to give them the best performing products with the best service. This is particularly important to fabricators in today’s market.”

E.A.S Joins Super Spacer Dealership for Energy Efficient Windows

Edgetech customer, E.A.S Windows in Oadby, has joined Edgetech’s Super Spacer Dealership to show its commitment to offering high standard energy efficient windows. “We’ve been offering B and C energy rated windows with Cleartherm sealed units with Super Spacer inside since 2008,” explains Adam Spradbury, Managing Director of E.A.S Windows. “Energy efficiency has always been a selling point for PVC-U double glazed windows, but the latest technology and energy rated windows have added further credence to this selling proposition. Consumers can now compare one window’s energy performance with another on a like for like basis, as they do with their white goods such as fridges, freezers and dishwashers. With fuel bills looking set to increase again this winter, there has never been a better time to be selling energy efficient products into the home. Being part of Edgetech’s Super Spacer Dealership helps us to do this effectively with the business and marketing support it offers.

“It’s not just domestic customers that are looking for green alternatives either – we’ve seen great interest from the commercial sector too. We’ve recently completed the installations of five circular windows at the newly refurbished and extended Foundry Campus at Leicester College. We were also awarded a contract for 250 windows in two 1930’s mansion blocks within one of Leicester’s conservation areas. Energy efficiency is a requirement for all our customers and we’re pleased to be able to offer them the best possible solution for all their needs.”

E.A.S is a family run company that will be celebrating 30 years in business next year. It manufactures and installs windows in the commercial, trade and retail sectors.

Zenith Staybrite Ltd Chooses Super Spacer

Zenith Staybrite Ltd, one of the best known names in home improvements with a turnover in excess of £40 million, has named Super Spacer as its Warm Edge Technology of choice. Andrew Stone, Technical Services Manager of Zenith Staybrite Ltd explains why: “Zenith Staybrite Ltd has invested a lot of time, money and effort into creating a comprehensive range of green products, including energy efficient windows. We wanted to push the boundaries of our products’ performance and create a high specification window to meet our customer’s stringent security and energy saving expectations. The criteria we used to choose the right spacer for the job included performance, availability, price and practicality. Super Spacer allowed us to embrace the leading edge high performance technology we wanted without increasing the cost to the end user.

“Energy efficient products are clearly the future, especially as the next building regulations are almost certain to include a requirement for at least a C rated Window Energy Rating in the replacement window sector. We wanted to future proof our products and customers using those products by launching our Zenith Energy Saver Plus window now. The double glazing industry has always offered a more energy efficient option, but now we need to fine tune our products’ performance to meet future legislation and end user demand for greener goods.”

Zenith Staybrite Ltd has also joined the Super Spacer Dealership. “We are a well established company too and pride ourselves on outstanding customer service, not just before, during and directly after the installation, but for the entire warranty period too,” continues Andrew. “It’s often in this time customers look for support and back-up and we want to provide them with this high level of service to ensure our excellent reputation is maintained. The Super Spacer Dealership typifies quality, high standards and all round support. It is the ‘perfect fit’ for our approach to business and enables us to tap into Edgetech’s considerable training and marketing resources to ensure that we remain at the forefront of the domestic window sector.”

Zenith’s energy efficient window is the first product in a series of green product launches to come from the company so watch this space!

100th Installer Signs up to Super Spacer Dealership

Since its launch last year the Super Spacer Dealership from Edgetech, the only dedicated manufacturer of Warm Edge Technology in the UK, has gone from strength to strength as more companies enjoy the benefits of the level of business, sales and marketing support they receive as a Dealer. Alan Fielder, Director of Sales and Marketing at Edgetech explains: “We are thrilled that we now have 100 installers enjoying the benefits of our comprehensive Dealership initiative. We also have 14 sealed unit manufacturer Dealers and 46 window fabricator Dealers.

“The Super Spacer Dealership was set up to help sealed unit manufacturers, fabricators and installers sell more products and make more money. Installers in the Network have access to a 20 year warranty, fast track WER scheme, retail brochures, consumer DVDs, an easy to use plug in for installers’ websites on WERs and the opportunity to buy Super Spacer windows as standard from a Dealership Fabricator. All Dealership members can of course also use the scheme logo for their own marketing too.”

Treforest Glass Joins Edgetech's Super Spacer Dealership

Edgetech, the only dedicated Warm Edge Technology manufacturer in the UK, is pleased to welcome Treforest Glass to the Super Spacer Dealership. “Treforest is celebrating 25 years in business this year so we decided it was the right time to review our customer offering to ensure we were still exceeding customer expectations,” explains Terry Potter, DGU Manager of Treforest Glass. “We realised that while we were selling a quality product for an affordable price with great service to boot, we needed to future proof our products and give our customers even more of an opportunity to differentiate themselves from the competition. We were impressed with the Super Spacer product and as well as its energy efficiency benefits, we could see the potential it would give us to move from 1500 units a week to 2500. Signing up to the Super Spacer Dealership was a natural progression to demonstrate our commitment to the Super Spacer product and to providing our customers with the very best.

“With Edgetech’s support we also held a Super Spacer Dealership Seminar, for 19 people from 9 of our customer organisations. The objective was to highlight the benefits of the change to our customers and the feedback we received as a result of the day was great with a high level of interest and a substantial take up of the new specification.”

Terry concludes: “Edgetech is a great company to partner with. It is marketing driven and manufactures a great product in Coventry. We’ve had extensive support from the company since coming on board including some excellent marketing support and look forward to an exciting future for Treforest and its customers.”

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