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Edgetech COVID-19 Update

Edgetech COVID-19 Update
3 November 2020

Following the Prime Ministers address on Saturday regarding a further lockdown period of 4 weeks beginning on 5th November we wanted to confirm that we remain open for business and manufacturing as normal.

We are operating in a COVID secure way at our manufacturing facility and have put the resources in place to allow those of our workforce who can work from home to do so in an effective way which means you should see no interruption to either supply or customer service support during this time.

We are encouraged for our industry to see that the Government guidance on the lockdown indicates that working in people’s homes will be allowed to continue. Please see the following link for clarification: New National Restrictions (second bullet point under section 1)

As ever we will continue monitoring the guidance and will adapt the way we are operating as needed.

Our contact and service details are as follows:

Customer Services
The usual customer service channel of ordering is open from 8.00am-4pm.
Deliveries are available daily for most products – please place your order by 2pm.
Collections can be made from our Coventry office every morning, Monday-Friday – please place your order by 2pm the previous day so we can check stock and prepare it for dispatch.

Please use the following contact methods for placing or discussing orders:
Phone: 02476 639931
Email: Orders

Our online ordering system is also available which may help you to enable your purchasing teams to work from home more ably. For more information on this or to have an online account set-up please contact Krishma Patel, Customer Experience & Marketing Coordinator, at Krishma Patel

Accounts
Please contact our accounts team by email at: Accounts.

Area Managers
To discuss your account or for technical queries please contact:

Iain Britton – National Technical Sales Representative
Phone: 07741 260293
Email: Iain Britton.

Tony Palmer – Head of Sales
Phone: 07738 800779
Email: Tony Palmer.

We want to reassure you that you have our full support, and as always please stay safe and contact us if you have any questions.

Stay safe,

Chris Alderson
Managing Director

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