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Latest news from Edgetech UK.

January 2018

You are browsing the site archives for January 2018.

Edgetech to ‘Visit Glass’ at FIT Show 2019

PR031 - Visit Glass - Super SpacerEdgetech has become one of the first big-name brands to sign up to VISIT Glass, the exciting new show-within-a-show set to take place as part of FIT Show 2019.

The first time in over a decade that glass manufacturing, processing and installation will be given a national platform, VISIT Glass was launched after 40% of FIT Show attendees expressed interest in seeing more focus on glass and glass technology at future events.

The show will combine key exhibitors representing leading brands with thought-provoking seminars on the hottest topics in glass and glazing.

Edgetech Head of Marketing Charlotte Davies commented:

“We’ve always hugely valued the FIT Show, and have exhibited every year since it first launched. It gives us a fantastic opportunity to make new contacts, connect with potential customers and collaborators, and spread awareness of the many benefits of Super Spacer while building the Edgetech brand.

“That’s why when we were approached about the new area, we were keen to be involved once more. The new area will offer a focal point for visitors interested in our segment of the market and we hope will draw a more targeted audience for us. We’re looking forward to attending what we hope will become a regular fixture in the glazing calendar.”

Edgetech’s Super Spacer is the leading foam warm edge spacer on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance

Super Spacer can reduce external noise pollution by up to 2dB, reduce condensation by up to 70%, and has been successfully tested from -40 to 85 degrees Celsius.

2017 saw Edgetech celebrate ten years of manufacturing the ground-breaking product in the UK. It was back in 2007 that the firm’s Coventry manufacturing facility first opened its doors – and a decade on, 40 companies marked their own ten-year anniversaries with Super Spacer.

Zak Doors and Windows Expo finds huge opportunities for warm edge experts Edgetech

PR017 - Edgetech - Zak Doors and Windows ExpoWarm edge pioneers Edgetech capped off a momentous year of milestones and international exhibition appearances by showcasing at India’s biggest fenestration event, Zak Doors and Windows Expo.

The fifteenth Zak Doors and Windows Expo came to Mumbai’s MMRDA Exhibition Centre in December, bringing together glazing experts from all around the world to discuss the future of fenestration, and see the latest products taking the sector by storm.

The gathering took place as India’s construction industry gears up for what looks set to be a historic boom, fuelled by extensive state investment.

Hundreds of thousands of homes are scheduled to be built in the next few years as part of the government’s Housing for All by 2022 initiative, with the Indian economy set to almost double in size in that time.

What’s more, ongoing trends away from traditional wooden windows and towards more modern uPVC and aluminium alternatives present huge opportunities for component suppliers, as Edgetech MD Chris Alderson explains.

“It was fantastic to take part in Zak Doors and Windows. There’s a real sense that Indian fenestration is on the cusp of something huge, and as both government and consumers increasingly turn towards high-performance IGUs, we saw enormous interest in the benefits that Super Spacer can provide.

“It’s often suggested that in developing economies like India and China, companies could skip a whole step in the traditional evolution of manufacturing and jump straight from making window units by hand to full automation. Given the unparalleled efficiency of our Super Spacer automated lines, that’s another factor generating interest in Edgetech and our product range.

“It was great to meet manufacturers and others from all around the world, and we’re confident we were able to lay the foundations of what will become close, long-lasting partnerships in years to come.”

For more information about Edgetech please call 02476 639931 or visit: www.edgetechig.co.uk

Warm praise for warm edge experts Edgetech with Net Promoter Score

Chris Alderson, Edgetech UK Managing DirectorA recent customer survey revealed an impressive Net Promoter Score and saw glowing praise for market-leading spacer bar manufacturers Edgetech.

The Coventry business routinely approaches a random selection of clients taken from all spending brackets and to ask them a series of questions about their experiences dealing with Edgetech.

The company analyses the responses using a measurement system called Net Promoter Score, a management tool used to gauge the loyalty of a firm’s customer relationships. By taking the percentage of customers that rated the business 9 or 10 out of 10, and subtracting the percentage of customers that rated it 6 out of 10 or under, Edgetech was able to arrive at its total Net Promoter Score. NPS can be as low as −100 (everybody is a detractor) or as high as +100 (everybody is a promoter) with an NPS of +50 regarded as an excellent result.

Throughout the year, Edgetech’s Net Promoter Score didn’t once drop below +50 and peaked at +88, an achievement the team is keen to maintain and build on.

As well as measuring customers’ overall satisfaction with Edgetech, the survey also captures more detailed information about their relationship with the company.

In the most recent survey, 91% of respondents said Super Spacer accounted for between 76-100% of the warm edge units they produce. 97% said Edgetech engineers respond quickly to any technical queries that arise and all customers agreed that Edgetech’s territory sales managers are making a positive contribution to their business.

“We’re delighted by the results of the customer survey,” comments Managing Director Chris Alderson. “Our excellent Net Promoter Score is particularly encouraging – the average company scores just +10, while the highest-performing businesses usually register between +50 and +80. Our scores give us a fantastic base to build on as we strive to become even more customer-focused in the months and years ahead.”

FENESTRATION BAU China brings international interest

Warm edge experts Edgetech have returned from China’s biggest glazing expo, FENESTRATION BAU, with over a hundred promising leads.

Held at Shanghai’s New China International Exhibition Centre in early November, FEPR001 - FENESTRATION BAU China 2017NESTRATION BAU China drew 100,000 visitors from across mainland China, East Asia and the world to see 635 firms showcase their wares.

The Chinese construction sector has seen phenomenal growth over the past decade – and while new-build is beginning to slow, domestic and commercial refurbishment is still in huge demand.

What’s more, both homeowners and the Chinese business community are becoming increasingly interested in thermally efficient products – and, by extension, warm edge spacer technology.

Edgetech, which trades under the name of parent company Quanex in China, attracted attention from new prospects and existing customers alike with its impressive warm edge offerings, including its TruPlas, Duralite, and flagship Super Spacer products.

Chris Alderson, Managing Director for the UK and the Asia Pacific, commented: “FENESTRATION BAU China exceeded all expectations this year. Meeting glass manufacturers from as far afield as Taiwan, Korea, Mongolia, the Middle East and the USA, we were able to walk away with over a hundred extremely promising leads.

“It’s clear that not just in China but all over the world, there’s huge demand for the sort of speed, efficiency, and outstanding all-around performance than Super Spacer can provide – particularly as more and more glass manufacturers move towards automation.”

Edgetech’s Super Spacer is the leading foam warm edge spacer product on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance. The firm also manufactures an extensive range of other flexible components, including its commercial-focused TriSeal and T-Spacer, as well as a number of rigid products.

In 2011, Edgetech was acquired by billion-dollar building products giant Quanex. Soon after, Edgetech was merged with Truseal to create the world’s largest warm edge manufacturing site. In 2017, Edgetech celebrated a decade of manufacturing in the UK, and ten years of partnership with over forty valued customers.

For more information about Edgetech please call 02476 639931

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